Shipping policies

1. Shipping Options

• Standard Shipping:
  • Delivery Time: 7-10 business days
  • Cost: Shipping cost will be calculate as per product variety at cart and shipping page.

2. Processing Time

• Orders are processed within 1-2 business days.
• Orders placed after 2 PM will be processed the next business day.
• No processing on weekends and public holidays.

3. International Shipping

• Available to select state.
• Delivery Time: 10-15 business days.
• Cost: Calculated at checkout based on destination.
• Customers are responsible for any customs fees or import taxes.

4. Shipping Confirmation & Order Tracking

• Customers will receive a shipping confirmation email with tracking information once the order has been shipped.
• Tracking numbers can be used to monitor the delivery status on the carrier’s website.

5. Shipping Restrictions

• We do not ship to P.O. Boxes or APO/FPO addresses.
• Certain locations may have restricted shipping options.

6. Lost or Damaged Packages

• If your package is lost or damaged in transit, please contact us within 7 days of the expected delivery date.
• We will work with the carrier to resolve the issue and ensure a replacement or refund is provided.

7. Shipping Address Changes

• Address changes can be made before the order has been shipped.
• Once shipped, address changes cannot be accommodated.

8. Order Cancellations

• Orders can be canceled within 24 hours of placing them.
• After 24 hours, cancellations may not be possible as the order might already be processed for shipping.

9. Return Shipping

• Customers are responsible for return shipping costs unless the item received was incorrect or defective.
• Use a trackable shipping method to ensure the return is received.

10. Customer Support

• For any shipping-related inquiries, contact our customer support team at [support@swarngalore.com
• Support hours: Monday to Friday, 9 AM to 5 PM.

These policies can be adjusted based on your specific business needs, customer preferences, and logistics capabilities.